Support
Malloy Studio customer support
Malloy Studio is provided by Malloy Labs. Contact us for help with the website, creator portal, your account, billing, generated animations, exports, or a Malloy connection in ChatGPT or another MCP client.
Email support
Email us from the address associated with your Malloy account when possible. We aim to respond within two business days.
support@malloy.sgPrivacy requests
For access, correction, deletion, export, or MCP-token revocation, email us with the subject “Privacy Request.” We may verify that you control the account before acting.
Security concerns
Report suspected account compromise or a vulnerability with the subject “Security Report.” Do not include passwords, API keys, authentication codes, or other secrets.
What to include
Tell us what happened, which Malloy feature or connected client you were using, and the approximate time of the issue. Screenshots and the exact error message are helpful. Please remove personal data and secrets that are not necessary for us to investigate.